Terms and Conditions

Definitions

CYAAH

is an acronym which stands for Choose your Accommodation and Holiday.

Service

means a service of booking of accommodation offered on the Website by the 3rd Party website. Service also relates to a service CYAAH does directly with the client.

3rd Party or Partner

means the supplier of Services including hotels, accommodation suppliers, airline suppliers, cruise suppliers, insurance suppliers, car hire suppliers, transfer suppliers and any and all other services offered by a 3rd party or partner.

Instant Payment

refers to the payment choice you have made at time of booking to make payment in full.

Deferred Payment or Pay at Hotel

refers to the payment choice you made at the time of booking to pay the hotel on arrival. You will be charged in the hotels local currency and exchange rates may differ from the time of original purchase. You may also find there are foreign exchange rates that you credit card company will charge you.

Payment Plan

is a system with CYAAH where possible is to book your accommodation and holiday directly with CYAAH. Only a deposit is required and the balance 35 days before arrival. This service is only available through the contact form and our direct quotes link. CYAAH is paid directly and CYAAH issues documentation and itineraries. It is the responsibility of the purchaser to keep contact information up to date. If contact can not be made the CYAAH has the right to cancel the booking and adhere to the cancellation policy.

Terms and Conditions

CYAAH is a travel website offering an on line booking system with information and prices from a variety of 3rd party suppliers’ who offer accommodation and travel services.

CYAAH is also a travel website that offers package deals and travel itineraries via our promotions link and contact form. These quotes / prices are handled by CYAAH directly and are delivered directly to your inbox.

These general terms and conditions below apply to CYAAH services but bookings are also subject to the separate booking terms and conditions of all 3rd party suppliers’.

  • CYAAH is an agent for 3rd party suppliers who are providing the services
  • CYAAH does not accept responsibility for any change in prices or variation of services from 3rd parties as shown on results & booking page and all services and prices are subject to change without notice.
  • CYAAH does not verify the accuracy of content uploaded by 3rd party booking sites for rates, availability, inclusions or any other policies, these are provided on the booking website so always check their terms and Conditions before booking. If you have trouble understanding please contact us for verification.
  • CYAAHdoes not have any control over the Accommodation offered by 3rd parties. When a customer makes a booking the 3rd party website the 3rd party is responsible for the reservation process. Your agreement is with the 3rd Party you booked with.
  • CYAAH does not take payment for on line bookings as these are paid directly on the 3rd party’s website. Always check that you are paying in the currency you have selected. For deferred payment on the 3rd party’s website to pay at the hotel you will be charged in the hotels local currency and exchange rates may differ from the time of original purchase. You may also find there are foreign exchange rates that your credit card company will charge you for.
  • All rates shown on our website ( except the weekly specials ) are supplied by our Partners. CYAAH has no control over these prices.
  • CYAAH holds no liability over any additional expense that may be incurred while staying at your Accommodation or while your on holiday. This includes food, beverages and services, flight delays, accidents occurred while travelling, any loss or damage, natural disasters like fire, flood, volcano eruptions, war and any other disturbance that is beyond our control. We always ask you to take out travel insurance which may include the above.
  • CYAAH is not liable for technical malfunctions which includes on 3rd party websites for which the cause is not within CYAAH’s sphere of responsibility or for damages caused by force majeure

By accessing this Website, you

  • agree to be bound by these Terms of Use
  • must be over the age of 18 years.

CYAAH’ S direct bookings terms and conditions

  • All prices are subject to availability and are quoted to purchaser direct, are available for 6 days unless sold out by the wholesaler within these 6 days. Usually if there is a special package or special event being held at the property including school holidays, rooms sell out very quickly.
  • In the case of the above, alternatives will be offered but prices may vary if different room types or different dates are requested. Prices may also change if the exchange rate changes after original quote.
  • In long term bookings of 6 or more months advanced booking, prior to full and final payment being received, CYAAH reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers and other 3rd party suppliers. CYAAH will not be held liable if the rate exchange changes but you will be given notice that the increase has occurred.
  • In the event that any price change has occurred not only from exchange rates but also includes taxes and supplier increases, in most cases you will have the opportunity to pay the balance early to avoid the increase. Any variation to this you can always ask for confirmation before you book.
  • At the time of an advanced booking a deposit is required which can vary from supplier to supplier and how many people will be travelling. Balance is due no later than 35 days. CYAAH reserves the right to cancel the booking if payment is not made. An email reminder will be sent for balance details and the purchaser has the responsibility to keep contact information up to date. CYAAH reserves the right to cancel the booking if not paid within the 35 day period and any deposits will be forfeited. If airline travel is included in your package these flights are required to be paid in full at time of booking. If paying by direct deposit, please ensure this is done 2 days before final payment date.
  • At the time of bookings with a travel period of less than 35 days instant payment will be required
  • CYAAH holds no liability over any additional expense that may be incurred while staying at your Accommodation or while your on holiday. This includes food, beverages and services, flight delays, accidents occurred while travelling, any loss or damage, natural disasters like fire, flood, volcano eruptions, war and any other disturbance that is beyond our control. We always ask you to take out travel insurance which may include the above.
  • CYAAH has a 1% credit card fee which covers processing fees, merchant fees, bank fees and any other fees charged by the bank. Direct deposits are available on request.Paypal will include a 2% processing fee which will be added to the invoice.

Cancellations

  • Please note that some bookings do not have an automatic right of cancellation unless such rights are provided by the individual 3rd Party’s under the booking conditions which are provided to the customer prior to booking.
  • For CYAAH direct bookings,all bookings cancelled inside 31 days prior to travel are non-refundable.
  • For CYAAH deposited bookings cancelled 31 or more days prior to travel there will be an admin fee PLUS you will be charged any cancellation fees that are charged by the hotel, airline or other suppliers. As all bookings differ we will advise at the time of the cancellation and try to keep these to a minimum.
  • Fully paid bookings cancelled 31 days or more prior to travel - The deposit is non-refundable PLUS you will be charged any cancellation fees that are charged by the hotel, airline or other suppliers
  • All cancellation policies on bookings done directly with CYAAH will be advised but if unsure please confirm with agent when booking. These policies differ with different Wholesalers and Accommodation suppliers that CYAAH uses in the normal course of quoting.

Cookie Policy

CYAAH collects information using cookies for your return visit to remember what you last searched for on our website. If you book on any of our 3rd party websites they may collect information using cookies.

What are cookies?

Cookies are small files of numbers and letters that are stored in the user’s browser when they visit any website. When a user returns to that website, then their browser will send these files back to the 3rd party website which allows a personalised information to be shown on the users’ screen, for example your name with a salutation.